Post by benea on Sept 28, 2023 13:24:50 GMT
Hamburg, 28.09.23
Started
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I ask visitors to my FORUM to help me complete the information about the usefulness, seriousness, correctness and honesty of the services offered by the companies listed below -
- HVV HAMBURG
- E.ON
- Telephone companies
- Internet
- Cookies
- German television fees
- WIDIBA
- TELECOM ITALIANA,
Does this word still have a meaning? If yes, which one? Let's start with the Hamburg S-Bahn, (Train) the HVV. Let's take Harburg's town hall station as an example. Beginning of September 2023 - For a week I have been trying to use this station because of the elevator since I need a walker to walk, but I can't press the outside button because it is broken: there is no button to press, but a hole. I assume the button has been broken for over a week and my information has been ignored. I don't dare use the escalator with a walker, but even the stairs don't always work. There aren't even many benches or trash baskets for travelers, and older people often have to stand because they walk more slowly.
No repairs have been carried out so far:28.09.2023 13:21:03
E.ON
1. Complete a green electricity contract easily and conveniently online and secure exclusive benefits.
2. Long-lasting advantages - 14 million customers trust us - Excellent service portal.
3. Online Service Portal. Comprehensive service. Online advice.
1. It's very simple, telephone advertisers enter into a contract with us, even if we don't explicitly state that we want this, it's enough if we answer the telephone. After switching from Vattenfall (same as ENEL) to E.ON, we have not received the advertised benefits and have to constantly speak with a computer programmed voice to correct the invoices and reminders we received in error. Errors that are not checked and taken into account by E.ON. If we manage to talk to a person, he/she usually does not speak the local language sufficiently. All of this promotes further misunderstandings that E.ON shows no interest in clearing up because it seems better to lose customers than to have to solve the problems caused.
2. And what about customer trust and the excellent service portal? Cancellation is also lengthy and complicated. Similar situation with WIDIBA ....(the opinion of Italian experts is required here)
3. The third point is more suitable for the young generation that lives only online and actually has no interest in taking serious action to solve problems. They prefer to criticize and strike!
TELEPHONE COMPANIES
In this area too, the customer has nothing to say and his wishes are not fulfilled. The flat rates for sale always include telephone, SMS and internet. It is not possible to order a flat rate just for making or receiving telephone calls or just for sending or receiving messages. The customer must adapt to the available offers...worldwide?
Compare fiber optic tariffs - check availability now & save
In online marketing, cookies do not refer to cookies (to eat), but rather small text files that are transferred from the server to the user's device when a website is accessed. These files usually contain an expiration date and a randomly generated unique ID made up of numbers that can be used to recognize users. If users access the website again, the cookie file is transferred back to the server.
The cookie data can be used to carry out online purchases in shopping carts, to save passwords or user preferences for a new visit to the site, or to collect additional information about user behavior on the web.
The cookies have a predefined expiry date, which can vary from a session cookie, which is deleted after the website is closed - for example for shopping cart processes - to marketing cookies with terms of several years.
I already pay for the Internet subscription and therefore do not want to have cookies or advertising spying on my computer. Since browsing is not possible without accepting advertising and cookies, it is unfair to have to pay for an internet subscription: it is extortion.
. . . just like the broadcasting fee.
Every household in Germany has to pay a broadcasting fee of 18.36 euros per month for public broadcasting. The contribution – formerly the GEZ fee – is charged per household, regardless of how many people live in the apartment and whether they watch or listen to programs from public broadcasters. It's not a subscription like streaming services that you can cancel.
So we all have to pay a broadcasting fee in Germany in order to be politically manipulated and monitored.
I ask visitors to my FORUM to help me complete the information about the usefulness, seriousness, correctness and honesty of the services offered by the above companies -
Hamburg, 28.09.23
Started
08.09.2023 11:58:14
TOGETHER AGAINST ABUSE!
I ask visitors to my FORUM to help me complete the information about the usefulness, seriousness, correctness and honesty of the services offered by the companies listed below -
CUSTOMER-ORIENTED COMPANIES ?
- HVV HAMBURG
- E.ON
- Telephone companies
- Internet
- Cookies
- German television fees
- WIDIBA
- TELECOM ITALIANA,
- Health insurance and nursing care insurance
(German regulations on medical services are designed in such a way that the patient ends up paying more than he receives). Some examples should be included on this topic:
CUSTOMER-ORIENTED COMPANIES ?
Does this word still have a meaning? If yes, which one? Let's start with the Hamburg S-Bahn, (Train) the HVV. Let's take Harburg's town hall station as an example. Beginning of September 2023 - For a week I have been trying to use this station because of the elevator since I need a walker to walk, but I can't press the outside button because it is broken: there is no button to press, but a hole. I assume the button has been broken for over a week and my information has been ignored. I don't dare use the escalator with a walker, but even the stairs don't always work. There aren't even many benches or trash baskets for travelers, and older people often have to stand because they walk more slowly.
No repairs have been carried out so far:28.09.2023 13:21:03
E.ON
1. Complete a green electricity contract easily and conveniently online and secure exclusive benefits.
2. Long-lasting advantages - 14 million customers trust us - Excellent service portal.
3. Online Service Portal. Comprehensive service. Online advice.
NOTHING OF THIS IS TRUE BECAUSE......
1. It's very simple, telephone advertisers enter into a contract with us, even if we don't explicitly state that we want this, it's enough if we answer the telephone. After switching from Vattenfall (same as ENEL) to E.ON, we have not received the advertised benefits and have to constantly speak with a computer programmed voice to correct the invoices and reminders we received in error. Errors that are not checked and taken into account by E.ON. If we manage to talk to a person, he/she usually does not speak the local language sufficiently. All of this promotes further misunderstandings that E.ON shows no interest in clearing up because it seems better to lose customers than to have to solve the problems caused.
2. And what about customer trust and the excellent service portal? Cancellation is also lengthy and complicated. Similar situation with WIDIBA ....(the opinion of Italian experts is required here)
3. The third point is more suitable for the young generation that lives only online and actually has no interest in taking serious action to solve problems. They prefer to criticize and strike!
CUSTOMER-ORIENTED COMPANIES ?
TELEPHONE COMPANIES
In this area too, the customer has nothing to say and his wishes are not fulfilled. The flat rates for sale always include telephone, SMS and internet. It is not possible to order a flat rate just for making or receiving telephone calls or just for sending or receiving messages. The customer must adapt to the available offers...worldwide?
Compare fiber optic tariffs - check availability now & save
COOKIES MONITORING
In online marketing, cookies do not refer to cookies (to eat), but rather small text files that are transferred from the server to the user's device when a website is accessed. These files usually contain an expiration date and a randomly generated unique ID made up of numbers that can be used to recognize users. If users access the website again, the cookie file is transferred back to the server.
The cookie data can be used to carry out online purchases in shopping carts, to save passwords or user preferences for a new visit to the site, or to collect additional information about user behavior on the web.
The cookies have a predefined expiry date, which can vary from a session cookie, which is deleted after the website is closed - for example for shopping cart processes - to marketing cookies with terms of several years.
I already pay for the Internet subscription and therefore do not want to have cookies or advertising spying on my computer. Since browsing is not possible without accepting advertising and cookies, it is unfair to have to pay for an internet subscription: it is extortion.
BLACKMAIL
. . . just like the broadcasting fee.
Every household in Germany has to pay a broadcasting fee of 18.36 euros per month for public broadcasting. The contribution – formerly the GEZ fee – is charged per household, regardless of how many people live in the apartment and whether they watch or listen to programs from public broadcasters. It's not a subscription like streaming services that you can cancel.
So we all have to pay a broadcasting fee in Germany in order to be politically manipulated and monitored.
TOGETHER AGAINST ABUSE!
I ask visitors to my FORUM to help me complete the information about the usefulness, seriousness, correctness and honesty of the services offered by the above companies -
Hamburg, 28.09.23
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